Business Support Officer, Indonesia

Join Zoll Medical Corporation, a global leader in medical technology, as a Business Support Officer in Jakarta. This pivotal role is central to our operational excellence, ensuring seamless customer service, efficient order fulfillment, optimized logistics, and effective warehouse management. As a Business Support Officer, you will be the backbone of our operations, working closely with our team of 250+ employees across Indonesia and the world. Your daily tasks will involve managing customer inquiries, processing orders, coordinating with our logistics partners, and maintaining our warehouse inventory using our ERP system, SAP.

Zoll Medical Corporation has been a trusted name in the medical industry for over 30 years. We are committed to delivering high-quality products and services to our customers worldwide. Our Jakarta office is a dynamic and collaborative environment where innovation and teamwork are key to our success. Join us and be part of a team that is shaping the future of medical technology.

📋 Tanggung Jawab Pekerjaan

• Manage customer inquiries and ensure timely responses to all customer requests and concerns.
• Process and fulfill customer orders accurately and efficiently, ensuring timely delivery.
• Coordinate with our logistics partners to optimize delivery routes and ensure timely order fulfillment.
• Maintain and update our warehouse inventory using our ERP system, SAP.
• Monitor and manage our warehouse operations, ensuring efficient use of space and resources.
• Assist in the implementation of new business processes and systems to improve operational efficiency.
• Provide excellent customer service and support to our sales and marketing teams.
• Work closely with our team to ensure smooth and efficient operations.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Logistics, or a related field.
• Minimum of 2 years of experience in a similar role, preferably in the medical or healthcare industry.
• Proficient in using Microsoft Office Suite, particularly Excel and Outlook.
• Familiarity with ERP systems, particularly SAP, is a plus.
• Strong communication and interpersonal skills.
• Ability to work well under pressure and meet tight deadlines.
• Fluency in English and Bahasa Indonesia.
• Valid driver's license and a reliable vehicle for logistics coordination.

🛠️ Keahlian

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